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Why is my ping high in Genshin Impact?

HoYoverse lists 4 Genshin Impact server locations. Our test times all 4 areas they sit in from your browser.

Updated

Test your ping to Genshin Impact regions

Genshin Impact at a glance

Publisher
HoYoverse
Platforms
PC, PlayStation, Xbox, iOS, Android
Servers
Client and server: the publisher runs the game servers
Server choice
You pick the server
Server list
4 locations, HoYoverse's full current list
Measured by our test
4 of 4 areas
Status page
Not published
Checked
October 18, 2026

How to see your ping in Genshin Impact

HoYoverse does not document this.

How to change server in Genshin Impact

On PC, iOS, Android and Xbox you pick the server on the login screen before you enter the game. Each server keeps its own separate progress, and HoYoverse does not move accounts between servers, so switching means starting again on the other server. On PlayStation the game picks the server from your PSN account region.

Where the Genshin Impact servers are

Genshin Impact has four servers: America, Europe, Asia and one for Taiwan, Hong Kong and Macao. HoYoverse does not say which cities host them. Your progress lives on the server you picked and cannot be moved, and co-op only works with friends on the same server. On PlayStation your PSN account region decides the server: Americas to America, Europe, Africa and the Middle East to Europe, Asia outside mainland China and Oceania to Asia. HoYoverse runs no public status page.

Genshin Impact server locations from HoYoverse, with the test point we time for each
LocationCityCountryOur test point
AmericaNot publishedNot publishedNorth America East, North America Central and North America West: N. Virginia, Ohio, N. California and Oregon
EuropeNot publishedNot publishedEurope West, Europe Central and Europe North: Ireland, London, Paris, Frankfurt and Stockholm
AsiaNot publishedNot publishedJapan (Tokyo), Korea (Seoul) and Hong Kong: Tokyo, Seoul and Hong Kong
TW, HK, MONot publishedNot publishedTaiwan (Taipei): Taipei

Where HoYoverse gives no city, the table says not published. An area folded onto a test point never borrows that test point's city.

What HoYoverse says about ping

HoYoverse publishes no ping figure or advice for Genshin Impact.

Our test reads its own bands next to that: Excellent under 40 ms, Good 40 to under 80 ms, Playable 80 to under 130 ms, Poor 130 ms and above. These are our lines, not HoYoverse's.

What our test reads for Genshin Impact

  • The result reads Genshin Impact's own 4 measured areas. Pick the region you play on, or the test takes the best one by steadiness, then by time.
  • Your account's region decides which servers you can use. Pick it under Region you play on, or the result assumes you can play on the best area.
  • The North America Central test point is in Ohio. HoYoverse gives no city for America.

Fixes that fit your Genshin Impact result

Test your ping to Genshin Impact regions

Genshin Impact ping questions

Where are the Genshin Impact servers?
HoYoverse lists 4 locations: America, Europe, Asia and TW, HK, MO. The table on this page shows each one with the test point we time for it.
Can you pick your server in Genshin Impact?
Yes. You pick it yourself. The steps are under "How to change server" on this page.
What is a good ping in Genshin Impact?
HoYoverse publishes no figure for Genshin Impact. Our own bands, which are not HoYoverse's: Excellent under 40 ms, Good 40 to under 80 ms, Playable 80 to under 130 ms, Poor 130 ms and above.
Does the test measure the Genshin Impact servers themselves?
No. It times public test points in 4 of Genshin Impact's 4 areas, from your browser. That shows network distance in tens of milliseconds; the number Genshin Impact shows you decides.

Sources

The Genshin Impact facts on this page come from HoYoverse's own pages, read on the dates shown.